What types of personal data does Trappswise collect?
Registration and log-in information
We collect the information you provide in our registration form when you sign up for an account. In order to become a Member of Trappswise you need to provide us your name, country, line of business, email address and password in order to create your own personal account.
Trappswise collects information of visitors of our website or mobile apps, where this is voluntarily provided to meet a request from those individuals, such as when they interact with Trappswise Customer Service and Sales teams in order to accurately categorise and respond to their requests. For example, we collect email address, company name, telephone and operating system when visitors fill our contact form and request any information on our services, or the information they provide us when they apply for a vacant position in our company.
Employee and Human Resource Data
Trappswise collects information from applicants to open positions or seeking employment with us, including private contact details, professional qualifications and previous employment history, necessary to reach employment decisions. Once employed, we collect information on staff for human resource, performance, payroll and tax purposes. We will collect and record employee level information in various company systems consistent with standard business operations such as the staff calendar or the company email platform that we use. We may also collect similar information relating to freelance consultants and contractors.
Use of Services
We collect information when you interact with and use the Trappswise website, Trappswise mobile applications and API. Specifically, we collect information about what and how you use our Services, such as the types of vessels you view or the frequency and duration of your activity. This can also include information about content you provide, such as the name or location of a photo you upload or the date a file was created by you. For example, we may log activity when you rate photos, click on ads, install a Trappswise mobile application etc
When you access our website and mobile apps or open electronic correspondence from us, our servers may record data regarding your device and the network you are using to connect with Trappswise. We collect information from or about the computers, phones or other devices where you access or install our Services, such as the operating system and hardware version you use, device settings, battery and signal strength, device identifiers and locations, including specific geographic locations, such as through GPS, Bluetooth or WiFi signals. For example, if you have given permission to the Trappswise mobile application to use your device’s location, we might use this information for statistical purposes or to check you in a vessel or improve Trappswise tracking coverage. We also collect information about your connection such as your internet service provider or your mobile operator, browser type, language and time zone, mobile phone number and IP address.
Information about payments
When you purchase any of our premium Services or subscriptions we collect only as information as necessary such as billing (payment amount) and contact details (email address) regarding this purchase. Trappswise does not collect any of your credit or debit card details, such as the credit or debit card number, the name of the holder or other card information.
Information from third – parties
We may collect information about you and your activities on and off Trappswise from third-party partners, such as information from a partner when we offer our Services jointly or from an advertiser about your experience or interaction with them.